Data protection
Last updated 18 October 2023
1. what data does ski-boutique.ch collect?
a) General personal data
We process your general personal data. Personal data is any type of information that relates to an identifiable natural person. The natural person is identifiable if conclusions can be drawn about the identity of the person from the available information.
Example: Your name, IP address and private address are personal data.
b) Provided data
You often provide us with your personal data yourself. Whenever you enter your personal data and transmit it to us, it is considered to have been provided to us. The transmission of data to us is basically voluntary, but in some cases it is absolutely necessary in order to be able to use our offers.
Example: You enter your data in a contact form or register for a newsletter.
c) Collected data
When you use our services, we partly collect your data without your active participation being required. This data is usually data about your device and data about user behavior.
Example: We collect data about the operating system of the device you used to access our website.
d) Marketing
We use the data that you have given us and that we have collected for marketing and advertising purposes. Our goal is to understand visitor behavior so that we can make targeted marketing decisions and serve targeted advertising.
Example: We analyze how many visitors are most interested in which of our offers.
e) Product development
We strive to continuously improve our offer. For this purpose, we use your personal data for the development and improvement of our products and services.
Example: We collect data about visitor behavior on the website in order to continuously improve the user experience.
f) Data transfer
We share your personal data with companies that can decide for themselves how they use the data. In most cases, this is done because it is necessary to comply with legal regulations.
Example: A legal regulation obliges us to pass on your data to an authority.
g) Financial data
In order to make use of our services, you may have to provide us with your financial data. We use this information to process a transaction.
Example: You enter your credit card details in our online store.
h) Worldwide
We work with providers from all over the world to process your personal data. This allows us to benefit from the global offer and to use the best and most reliable services. In some circumstances, the country to which the data is exported does not have the same data protection standard as Switzerland.
Example: We use the services of a cloud provider such as Google, which is based in the USA.
1. what do we do?
ski ART GmbH operates the website ski-boutique.ch (hereinafter referred to as "we"). On this website you can get information about our organization, use our online services and contact us.
The protection of your personal data is of great concern to us. In this privacy policy, we inform you transparently and understandably about what data we collect via our website and how we handle it.
2. what do we inform you about?
What data is collected on Heidelbeeri.ch;
Under what circumstances we process your data and for what purpose;
How long we keep your data;
When a transfer to third parties is permitted;
How we process your data ("individual data processing operations");
When and how you can object to data processing;
What rights you have and how you can assert them.
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3. definitions of terms
a) What is personal data?
Personal data is any information that relates to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address or telephone number. Data about personal preferences such as leisure activities or memberships also count as personal data.
b) What is personal data that requires special protection?Data about religious, ideological, political or trade union views or activities; data about health and, where applicable, information about administrative or criminal prosecutions and sanctions, as well as data about social assistance measures, are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.
c) What is the processing of personal data?
Processing is any handling of personal data, regardless of the means and procedures used, in particular the acquisition, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.
d) What is the disclosure of personal data?This is the transmission or making available of personal data, e.g. publication or disclosure to a third party.
4) How can you contact us?
If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at hello@ski-boutique.ch. Responsible for the data processing that takes place via this website is:
ski ART GmbH
Hinterstocklistrasse 7
6390 Engelberg
5. does our privacy policy always remain the same?We may change this privacy policy at any time. The changes will be published on Heidelbeeri.ch, you will not be informed separately.
6. general principles
a) Which data do we collect from you and from whom do we receive this data?First and foremost, we process personal data that you submit to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:
Personal master data (name, address, dates of birth, etc.);
Contact data (cell phone number, email address, etc.);
Financial data (e.g. account details);Online identifiers (e.g. cookie identifier, IP addresses);Location and traffic data;
sound and image recordings;
data requiring special protection (e.g. biometric data or information about your health).
b) Under what conditions do we process your data?We process your data in good faith and for the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing. If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. The following are possible grounds for justification:
Your consent;
the execution of a contract or pre-contractual measures;
our legitimate interests, provided that your interests are not overridden.
c) How can you revoke your consent?If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification reason.
You can revoke your granted consent at any time by sending an e-mail to the address given in the imprint. Data processing that has already taken place is not affected by this.
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d) In which cases can we pass on your data to third parties?Principle
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are namely:
Accounting, fiduciary and auditing companies;
Consulting companies (legal advice, taxes, etc.);
Delivery partners
IT service providers (web hosting, support, cloud services, website design, etc.);Payment service providers (only with your prior consent);
Tracking, conversion and advertising service providers (exclusively after your prior consent).
We ensure that data is only shared with your explicit consent, provided that this is not commissioned data processing. In addition, we ensure that these third parties and our affiliated companies comply with the requirements of data protection and treat your personal data confidentially.We may also be required to disclose your personal data to authorities.
Disclosure to partners and cooperating companiesWe partly cooperate with different companies and partners who place their offers on our website. It is recognizable for you that it is a third-party offer (marked as "advertising").If you make use of such an offer, we transmit your personal data to the corresponding partner or cooperation company (e.g. name, function, communication, etc.) whose offer you wish to take advantage of, provided that you have expressly consented to this beforehand. These partners and cooperation companies are independently responsible for the personal data received. After the transmission of the data, the data protection provisions of the respective partner apply.
Visiting our social media channelsWe have embedded links to our social media channels on our website. This is apparent to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels. In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.
Transfer abroadUnder certain circumstances, your personal data may be transferred to companies abroad in the course of order processing. These companies are obligated to data protection to the same extent as we are. The transfer may take place worldwide.
How long do we keep your data?
We store personal data only for as long as is necessary to fulfill the individual purposes for which the data was collected.Data that we store when you visit our website is kept for twelve months. An exception is made for analytics and tracking data, which may be kept longer.We store contractual data for longer because we are required to do so by law. In particular, we must retain business communications, concluded contracts and accounting records for up to 10 years. As far as we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.How do we protect your data?We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration. Our contractors and employees who have access to your data are required to comply with data protection laws. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially.
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7 What rights do you have?
a) Right to information
You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to hello@ski-boutique.ch.
You also have the right to receive your data in a common file format if we process your data automatically and if
you have given your consent for us to process this data; or
you have disclosed data in connection with the conclusion or performance of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, legitimate own or public interests or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons, or because we need more detailed information from you. You will be informed of the extension of the deadline in good time, at least in text form.
b) Deletion and correction
You have the possibility to request the deletion or correction of your data at any time. We can reject the request if legal regulations oblige us to keep the data longer or unchanged or if a permissible circumstance opposes your request. Please note that the exercise of your rights may, under certain circumstances, conflict with contractual agreements and have corresponding effects on the execution of the contract (e.g. premature termination of the contract or cost consequences).
c) Legal recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.
8. individual data processing operations
a) Provision of the website and creation of log files.
What information do we receive and how do we use it? By visiting heidelbeeri.ch, certain data is automatically stored on our servers or on servers of services and products that we obtain and / or have installed, for system administration purposes, for statistical or backup purposes or for tracking purposes. These are:
The name of your internet service provider;
Your IP address (under certain circumstances);
the version of your browser software;
the operating system of the computer used to access the URL;
the date and time of access;
the website from which you are visiting URL;
the search words you used to find URL.
Why may we process this data?
This data cannot be assigned to a specific person and there is no merging of this data with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
How can you prevent data collection?
Data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of log files is absolutely necessary for the operation of the website, so you have no possibility to object to this.
b) Tracking pixel
How do tracking pixels work?
We may use tracking pixels on our website. Tracking pixels are also referred to as web beacons. Tracking pixels - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Counting pixels can be used to collect the same information as server log files. We use them for the same purposes as log files - you cannot prevent the data collection.
c) Evaluations
In some cases, your personal data is processed automatically in order to evaluate certain personal aspects.
Such evaluations are used by us in particular to provide you with targeted information and advice about certain services or products from us. For this purpose, we use evaluation tools, thanks to which we can communicate in a needs-based manner and take appropriate advertising measures, including market and opinion research.
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d) ContactWhat information do we receive and how do we use it?
On our website, you can contact us via an electronic contact form. In doing so, the data you provide in the input mask, such as name, e-mail address, etc., will be transmitted to us and stored.
The data you transmit is used by us to process your request.
Why may we process this data?
The justification is the implementation of pre-contractual measures as well as our legitimate interests in the completion of the request.
What information do we receive and how do we use it?
You have the possibility to contact us by e-mail. If you contact us by e-mail, the following data will be processed:
E-mail address;Content, subject and date of your e-mail;
contact data provided by you (e.g. name, telephone number if applicable, address).
Why may we process this data?
Your data will be stored by us for the purpose of processing the request and in case of follow-up questions. The justification for this is pre-contractual measures or our legitimate interests in the completion of the request. (Security note: We would like to point out that e-mails can be read or changed unauthorized and unnoticed on the transmission path. The spam filter may reject e-mails if they are identified as spam by certain characteristics).
e) Success and reach measurementHow does the success and reach measurement work?
Our notifications and communications may contain web links or tracking pixels that record whether an individual communication was opened and which web links were clicked. Such web links and tracking pixels may also track usage of notifications and communications on a personal basis.
Why may we process this data?
We need this statistical recording of usage for performance and reach measurement in order to be able to offer notifications and communications effectively and in a user-friendly manner based on the needs and reading habits of the recipients, as well as permanently, securely and reliably.
f) Blog
What information do we receive and how do we use it?
You have the opportunity to comment on our blog posts. To publish a comment, you must disclose the following information to us:
Name
Email address (will not be published)
Why may we process this data?
When you publish the comment, you agree that your name will be published. If you do not want this, we ask you to use an alias name. Also, you agree that we may use your email address to verify your identity or contact you if your comment is responded to.
g) Web or ticket shop
What information do we receive?
In our web or ticket store, you can place orders for tickets to our events. When you complete an order, we collect and store the data you provide in the input mask. This includes name, e-mail address, delivery address, telephone number and, if applicable, other details.
How do we use your data?
We need your data mainly for the processing and fulfillment of your order. Furthermore, we may need the data to be able to identify you as our customer, to correspond with you, for invoicing, if necessary to enforce any claims and to manage our customer data. The legal justification for the processing of your personal data in the context of the ordering process is the fulfillment of the contract.
What information do we pass on to third parties and how is this data used?
Your data will be treated confidentially and will only be passed on to third parties within the framework of the contract processing and as far as necessary. For the processing of the delivery of your order, your name and address must be transmitted to the carrier. Ticket sales are processed via the third-party provider. The payment and contact information you provide will be passed on to the freight forwarder for the purpose of processing payment and executing the dunning process. The forwarder is acting on our behalf and may not use the transmitted data for its own purposes.
h) Newsletter with success and range measurement
Via our website you have the possibility to register for our newsletter. With the newsletter you will receive information about new articles, events and offers. We collect success and reach measurements via our newsletter.
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What data do we process?
In order to send the newsletter and to measure success and reach, we collect the following data in particular:IP address
Contact detailsDate and time of registrationTechnical information such as browser, operating system or screen resolutionInteractions with the newsletterThe IP address is usually anonymized, so that a personal reference is no longer possible.
For what purpose do we use the data?
We use the collected data for sending the newsletter, for verification and for the salutation. We store your data, in particular the IP address used at the time of registration and the date and time, to log the registration and to be able to detect abuses. This data is stored for the duration that you are registered for the newsletter. We also use the IP address to determine your approximate location. From the information obtained from this, we can measure the relevance of our offers in different regions and segment advertising campaigns. The technical information is used to display the newsletter properly on each device. The interactions, time and date are collected so that we can use this data to evaluate and optimize our marketing campaigns and offers.In addition, we can use this data to determine how subscribers interact with our newsletter.
Who do we share the data with?We pass on your data to service providers commissioned with this for the purpose of technical processing and measuring the success and reach of the newsletter. Some of these service providers have servers all over the world. There is therefore the possibility that the collected data can be transferred by our service providers throughout the world. Furthermore, our explanations on data transfer apply.
How can you prevent the data processing?You can unsubscribe from the subscribed newsletter at any time by confirming the appropriate unsubscribe link in an email you receive from us. Alternatively, your unsubscription is possible by sending an e-mail to us.
i) Cookies
How do cookies work?
Our website uses cookies. Cookies are data records that are stored on your device's operating system by your browser when you visit our website. Cookies do not harm your computer and do not contain viruses.
What information do we receive and how do we use it?Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit. This allows us to save certain settings (such as language settings or location information) so that you do not have to re-enter them when you visit the website again.
Why may we use cookies?
We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes
How can you prevent data collection via cookies?Cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or disable or restrict the transfer by changing the settings in your browser. If you deactivate cookies for our website, it may no longer be possible to fully use all functions of the website.
j) Google Analytics
How does Google Analytics work?
Our website uses Google Analytics, a service provided by Google Ireland Ltd, Google Building Gordon House, Barrow St, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA; both together "Google", where Google Ireland Ltd is responsible for processing personal data. Google uses cookies that are stored on your device and enable an analysis of the website by you. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We have added the code "anonymizeIP" to Google Analytics. This ensures that all data is collected anonymously. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
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Why may we use Google Analytics?
Google evaluates the collected data on our behalf so that we can get a picture of the visits and user behavior on our website. This allows us to improve our services and website content and design.
How can you prevent Google Analytics from collecting your data?
You can prevent the storage of cookies by adjusting the settings in your browser accordingly (see our comments on cookies). You can deactivate Google Analytics by downloading and installing the Google browser add-on.
k) Google Tag Manager
We use the Google Tag Manager on our website. This collects data on user behavior on our website and forwards it to our analysis tools. Google Tag Manager does not have access to the data, it only collects the data. Since Google Tag Manager does not process any personal data, please refer to the explanations on the respective tracking services and the usage guidelines of Google Tag Manager. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
l) Google Web Fonts
How does Google Web Fonts work?
We use so-called web fonts on our website for the uniform display of fonts, which are provided by Google. When you call up one of our pages, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
What information do you share with us and how is it used?
The browser you use establishes a connection to Google's servers. This enables Google to know that our website has been accessed via your IP address. If your browser does not support web fonts, a standard font is used by your computer.
Why may we use Google Web Fonts?
Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. For more information about Google Web Fonts, see the Google Web Fonts FAQ: https://developers.google.com/fonts/faq.
m) Wix.com / wixapps.net / wixstatic.com / Parastorage.com
Our website uses Wix, a service provided by Wix.com Ltd; Nemal St. 40, 6350671 Tel Aviv; Israel. Wix.com Ltd. is a platform for creating websites.